Terms and Conditions
1. Interpretation
1.
The www.stillabs.com
(further called just Seller) provides its Buyers (further called just Buyer)
with the goods and the services in the range of a valid catalogue, and
following the offer published on website www.stillabs.com, related sites and
according to the action or individual offers resulted from contracting
negotiations. The current information about possibility of the goods supplies
from the industrial producers (from Seller offer) and information about works
and services are provided on request.
2.
The other
contact addresses and information about the Seller – especially shops addresses
are published on the website www.stillabs.com.
3.
These terms
and conditions (further called just terms and conditions) govern in accordance
with the provisions. §1751 paragraph. 1 of Law No. 89/2012 Coll., Civil Code,
the mutual rights and obligations arising in connection with or pursuant to the
purchase agreement (hereinafter "purchase agreement") entered into
between Seller and any other person through an online store operated by the
Seller on the website www.stillabs.com (further called just e-shop).
4.
Buyer may be
consumer or entrepreneur. Definitions of consumer and entrepreneur is defined
by current legislation. Legal relations these terms or purchase agreement expressly
shall be governed by the provisions of Law no. 82/2012 Coll., The Civil Code
and the Act no. 634/1992 Coll. consumer protection and amending certain laws.
5.
These terms
and conditions are an integral part of the purchase contract.
2. The process of ordering
goods and purchase contract
1.
The Buyer
can order goods or services on-line at e-shop or by electronic mail (e-mail). Product
photos published in the e-shop are only illustrative.
2.
The offer
(published on www.stillabs.com) represents a proposal of a purchase contract
for the consumer. The purchase contract between a Seller and Buyer is concluded
by receipt of order confirmation. The confirmation can be send by email to
adress which is stated in the order. Purchase contract can be in Czech or
English language. Quitting and sending the order, the Buyer accesses the
wording of these GTC and expresses agreement with them.
3.
The Buyer is
immediately notified about the receipt of the order in writing or
electronically. Every order which the Seller will confirm and conclude that
Buyer contract is automatically assigned a registration number. Registration
number of the order is different from the Buyer number.
4.
The Buyer
has to exactly specify type and quantity of the goods or services in the order
according to the Seller's offer. Ordering goods with the type designation that
does not fit the standard offer the Seller is reviewed by the Seller and the
Buyer is immediately notified about whether it is possible to realize a
purchase agreement or not.
5.
Buyers,
realizing purchase by delivery service, is required when ordering goods to
state its contact address for correspondence as well as the address for receiving
goods. The entrepreneur is also obliged to indicate its exact name,
identification number, e-mail, telephone and fax numbers and bank account.
6.
Seller keeps
in records information about Buyer (excluding Buyers in stores) by Buyer
number. To expedite the processing of orders should indicate the Buyer number.
3. Prices of goods and
payment terms
1.
All prices
quoted on the e-shop are current and valid. Prices are final. The Buyer must
pay to obtain the goods, it does not cover any shipping charge (shipping costs,
packing, handling of goods) etc.
2.
Special
prices are valid until sellout or for a period of time determined by an
advertising campaign. Promulgation and publication discounts are valid only
while supplies last and can not be combined with other discounts.
3.
Along with
the purchase price, the Buyer shall pay the costs associated with the packaging
and delivery of the goods at an agreed rate. Unless expressly stated otherwise,
the purchase price includes costs associated with delivery of goods.
4.
At the time
of ordering the consumer receives the goods for current prices published on www.stillabs.com
or for prices from special offers. The entrepreneur receives the goods for
prices agreed in the purchase agreement.
5.
Seller is
not responsible to the Buyer or third parties for the consequences associated
with delayed deliveries due to non-compliance with the required payment date.
6.
For new and
untested Buyers, and in the case of orders from abroad, the Seller reserves the
right to require payment of the purchase price in advance and in full. In such
a case is exposed proforma invoice. Failure to meet the deadline of payment is
a reason to resign from the contract.
4. Transport and delivery of
goods
1.
The shipment
date of the order depends on current stock level. The order is dispatched
according to the buyer's requirements: separately (called devided order) or all
at once.
2.
In the case
that the delivery method agreed by special request of the Buyer, the Buyer
bears the risk and any additional costs associated with this type of
transportation.
3.
If the
Seller according to the purchase contract must deliver the goods to a place
specified by the Buyer in the purchase order, the Buyer is obliged to accept
the goods on delivery. In the case that the reasons for which the goods need to
be delivered repeatedly or in any other way than stated in the order, the Buyer
is obliged to pay the costs associated with repeated delivery of goods, which
means costs associated with other delivery method.
4.
When taking
the goods from the carrier the Buyer is obliged to check the integrity of the
packaging of goods, and in case of any defects immediately notify the carrier.
In case of finding violations package indicative of unauthorized intrusion into
consignment Buyer don't have to assume the shipment from the carrier.
5.
For orders
shipped standard, shipping fee is not charged, ie. the cost of packaging,
transportation or insurance, handling goods, if the total order price (purchase
price of ordered goods) higher than the set limit. For the Czech Republic is a
limit of one order of 30.000, - CZK. If the price of the Buyer's
order doesn´t exceed this amount (ie. Under-limit orders), the Seller is
entitled to charge a shipping fee (shipping costs, handling, cargo handling),
according to the chosen method of delivery, size, weight and country of
delivery of the consignment. Goods are delivered by mail.
6.
Non-standard
consignments (containing bulky goods, overweight, fragile or special handling)
are dealt with individually and above shipping charge is consulted with the
buyer in advance. In such contracts can not be enforced limit 30.000, - CZK for
free shipping.
7.
The detailed
information about shipping and delivery terms can find on www.stillabs.com
8.
The goods
are delivered without any customs formalities in all EU member states. When the
goods are shipped to a destination outside the EU vendor provides the required
export customs formalities. Import customs formalities required in the country
of delivery provides customer of his own.
5. Withdrawal from the
contract (order cancellation)
1.
Consumer:
Buyer acknowledges
that pursuant to § 1837 of the Civil Code, can not, inter alia, to withdraw
from the contract for the supply of goods that have been adjusted according to
the wishes of the Buyer or his person, from the purchase contract for the
supply of involving perishable goods, as well as goods that was after delivery
irrevocably mixed with other goods, from the purchase contract for the supply
of sealed goods which the consumer from unsealed hygienic reasons it can not be
returned and the purchase contract for the supply of audio or video recordings
or computer program, if breached their original packaging.
Withdrawal may be
sent to info@stillabs.com, Seller will confirm the adoption of this form.
If the Buyer
withdraws from the contract, the Buyer bears the cost of returning the goods to
the Seller, even in the case where the goods can not be returned to their
character usual postal route. In the case of valid withdrawal, the Seller
returns the purchase price with no shipping charge within 14 days of receipt of
the withdrawal from the contract, in the same way by the Seller from the Buyer
received. The Seller is not obliged to return the purchase price to the Buyer
before the Buyer returns goods to him or prove that the goods the Seller sent.
The Seller is also entitled to return performance by the Buyer at the time of
returning the goods the Buyer or otherwise, unless the Buyer will agree to and
do not create additional costs to the Buyer. Claims for damage caused to the
goods, the Sellercan include entitled to unilaterally against the Buyer's claim
for refund of the purchase price.
In cases when a Buyer
have in accordance with § 1829 paragraph. 1 of the Civil Code the right to
withdraw from the contract, the Seller is also entitled at any time withdraw
from the contract, and until receipt of the goods. In this case, the Seller
returns the purchase price, without undue delay, bank transfer to an account
designated by the Buyer.
2.
Entrepreneur:
Withdrawal from the
contract is only possible on both sides of the legal reasons or signed written
agreement.
In the case that the
Seller has already ensure goods, which is designed to meet the orders, but has
not made the Buyer, the Seller reserves the right to charge a penalty for
canceling the order of at least 25% of the total contract price.
In the case that the Seller has already ensure goods, which is designed to meet
the orders, but has not made the Buyer, the Seller reserves the right to charge
a penalty for canceling the order of at least 25% of the total contract price.
6. Complaint
The
Quality guarantee and the rights of defective performance shall be governed by
the applicable legislative. The sales receipt is usually used as a warranty
certificate.
7. Protection of personal
data
1.
Privacy
purchaser who is a natural person is provided by Act no. 101/2000 Coll., On
Personal Data Protection, as amended.
2.
By making
the order which requires the communication of the Byuer personal data to the
Seller, the Buyer express a agreement for the processing of his personal data
such as name, address, identification number, tax identification number, email
address, telephone number and date of birth (further called just personal
data).
3.
By making
the order which requires the communication of the Byuer personal data to the
Seller, the Buyer express a agreement for the processing of his personal data
such as name, address, identification number, tax identification number, email
address, telephone number and date of birth (further called just personal
data).
4.
Buyer agrees
to the processing of personal data by the Seller, for the purpose of
realization of rights and obligations from the contract. If the Buyer does not
choose another option, consents to the processing of personal data by the
Seller as well as for the purpose of sending commercial messages and
information to the Buyer.
5.
Buyer
acknowledges that have to his personal data (for registration, while ordering
from the web interface of trade etc.) fulfill correctly and truthfully, and
that he is obliged to promptly notify the Seller about any changes in his
personal data.
6.
The
processing of personal data of the Buyer, the Seller may appoint a third party
as a processor. In addition to persons transporting personal data will not
Sellers without the prior consent of the Buyer passed on to third party.
7.
Personal
data of the Buyer will be processed by the Seller in electronically of the
automated manner or in printed form non-automated manner, and for an indefinite
period.
8.
Placing an
order, Buyer confirms that the personal information is accurate and that he was
advised that it is voluntarily provide personal information. In the case that
the Buyer thought the Seller or processor processes the personal data that is
inconsistent with the protection of private and personal life of the purchaser
or against the law, especially if the personal data are inaccurate for the
purpose of processing, can ask the Seller or processor for an explanation and
request that the Seller or the processor rectifies the situation.
9.
If the Buyer
requests information about regarding the processing of their personal data, the
Seller must deliver this information. The Seller has the right to provide
information pursuant to the preceding sentence, require reasonable compensation
not exceeding the costs of providing the necessary information.